Our Approach
A structured methodology built on professional standards, data protection, and quality assurance.
Data Protection
UK GDPR Article 28 data processing terms are incorporated into every engagement. We offer Data Protection Impact Assessments for complex automations and design every solution with data minimisation in mind.
- UK GDPR Article 28 compliant data processing terms
- Data Protection Impact Assessments for automations involving personal data
- Self-hostable tools — giving you the option to keep data on your own infrastructure
- No third-party data sharing without explicit consent
Security
We use open-source, self-hostable automation tools so you control where your data lives — whether on your own servers or in your own cloud accounts. API key management and access controls are documented and auditable.
- Open-source, self-hostable automation platform (n8n)
- Documented API key management
- Role-based access controls
- Regular security review processes
Quality Assurance
Every project follows a structured testing methodology ensuring reliability before go-live.
- Structured testing methodology
- User acceptance testing before deployment
- Post-deployment monitoring
- Incident response procedures
Knowledge Transfer
We don't just build and leave. Comprehensive handover ensures your team can maintain and extend automations independently.
- Comprehensive technical documentation
- Staff training sessions
- Maintenance and operation guides
- Optional ongoing support retainers
Additional Standards
Further commitments underpinning every engagement.
Insurance
Professional indemnity and public liability insurance coverage.
Accessibility
Commitment to accessible design in any client-facing automations built.
Sustainability
Digital-first approach reducing paper processes. Remote-capable delivery reducing travel.
Compliance
Scots law contracting. Full regulatory awareness for regulated industries.
Confident in our approach?
Book a consultation to discuss how we would handle your specific requirements.