Services
Practical business improvement and automation designed around how Scottish SMEs actually work. No jargon, no lock-in, no enterprise price tags.
What We Improve
Practical improvements organised by business function.
Sales & Quoting
- Auto-generate quotes from form submissions
- CRM auto-entry
- Follow-up email sequences
- Lead scoring
Finance & Invoicing
- Invoice generation from timesheets/delivery notes
- Payment reminders
- Xero/FreeAgent sync
- Expense categorisation
Customer Communications
- Booking confirmations
- Review response drafts
- FAQ chatbots
- Personalised follow-ups
Document Processing
- Extract data from PDFs/emails
- Auto-populate templates
- Compliance document generation
Scheduling & Operations
- Staff rota optimisation
- Job scheduling
- Inventory alerts
- Supplier order triggers
Reporting & Analytics
- Automated weekly KPI reports
- Financial summaries
- Project status dashboards
Choose Your Starting Point
Quick Win
Single process improvement or workflow automation. Ideal for testing what’s possible. Delivered in 1–2 weeks.
Starting from
£500
Business Boost
Process analysis plus 3–5 connected automations with staff training. The most popular choice.
Starting from
£1,500
Full Suite
Full business process review, efficiency strategy, and end-to-end automation. Discovery, build, test, and documentation.
Starting from
£3,000+
How We Work
The Cairnstone Method — a structured approach from first call to go-live.
Discovery Call
Free, 30 minutes
Understand your business, identify the biggest time drains, and assess improvement opportunities.
Process Mapping
Analysis phase
Document your current workflows, identify bottlenecks, and design the improvement and automation solution.
Funding Assessment
Cost reduction
Identify all applicable grants and tax credits. Prepare applications where appropriate.
Build & Test
Implementation
Implement process changes and build automation using n8n — an open-source, self-hostable workflow platform. Thorough testing before go-live.
Handover & Support
Go-live
Staff training, documentation, and optional ongoing support retainer.
Our Technology Approach
You Own the System
Every workflow we build is yours. No vendor lock-in, no proprietary platforms you can't leave. Export, modify, or extend at any time.
GDPR Compliant by Design
We use self-hostable, open-source tools and design every automation with data protection built in. Whether self-hosted or cloud-managed, your data stays within your own accounts — never harvested or shared with third parties.
Visual & Maintainable
No "black box" code. Automations are built in n8n — a visual workflow platform your team can understand, monitor, and adjust without a developer.
Minimal Ongoing Costs
We favour open-source platforms and design every process to keep running costs low, so your automation scales efficiently as your business grows.
Ready to improve how you work?
Book a free, no-obligation discovery call. We'll map your biggest time drains and show you what's possible.